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Break Fix Technician

San Francisco, CA 94128

Posted: 07/09/2024 Job Number: 22539425

Job Description


Job Description:
Dedicated Break Fix at SFO Airport in San Francisco, CA working Thursday - Tuesday, 9am- 6pm, Tuesday & Wednesday off. 

Special Requirements (Security Clearance): TSA // Essential Position Requirements: Airport

The Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.

General responsibilities:
  • 40-hrs/week (on-call nights/weekends required).
  • Must be able to work overtime when required (limited OT with Manager approval beforehand).
  • Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
  • Must have valid driver's license and reliable transportation.
  • Provide quality customer and relations through use of customer management skills and other D1Employees.
  • Diagnose machine performance problem.
  • Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
  • Installing and repairing Servers
  • Troubleshoot and installing in LAN-WAN environments
  • Provide some desk side technical support for hardware and software
  • Perform analysis to effectively identify potential problems to eliminate problems in the future
  • Maintain requisite technical competence to support the hardware and software
  • Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
  • Taking appropriate actions to mitigate or eliminate hardware/software problems
  • Perform applicable preventative maintenance, per OEM specifications

Skills/Experience:

Required Skills:
  • A+ certification, Vehicle
  • Standby and travel (if needed).
  • Tech must have valid driver's license and reliable transportation.

Required Education:
  • High school/College/Military/Tech School/IT course.

Required Years of Experience:
  • 2 years technician

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
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