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Business Analyst

Georgetown, KY 40324

Posted: 07/10/2024 Job Number: 21108681

Job Description

*NOTE: To be considered for this role, you MUST HAVE AS400, AND at least 1 of the following: Oracle, or Blue Yonder. In addition, you must have an Accounting and/OR Finance background
IT Business Analyst
  • Demonstrates working knowledge of Oracle E1 integration relationships and master data structure required
  • Demonstrates working knowledge of JDA/RP processes, relationships and data structure
  • Triages and resolves an incident or problem and respond in timely manner
  • Reviews and prioritize incidents and problems based on business requirements
  • Finds solutions based on previous cases and/or knowledge base
  • Takes ownership of user incidents/problems, triage, diagnose and fix or work to determine next level of support required.  
  • Communicates with end user with progress, resolution in a timely manner
  • Documents issues, processes, resolutions and correspondence in the Incident management system
  • Analyzes user needs to determine accurate cross functional requirements 
  • Guides users on troubleshooting their own issues where applicable
  • Clarifies customer expectations and define deliverables 
  • Studies and Configures new functionality of existing application offerings
  • Participates in setup and rollout of new applications offerings
  • Provides cross functional knowledge to support system design
  • Creates Functional Specifications 
  • Creates, validates, and maintains end user reports 
  • Demonstrates good customer communication skills in relation to service desk services and projects 
  • Creates end user documentation to be used as reference or training material 
  • Develops test scripts for production change control management 
  • Facilitates end user training 
  • Assists in kaizen activities 
Required Skills:
  •  Verbal and written communication Skills
  • Time Management
  • Problem Solving and critical thinking skills
  • Good Listener
  • Self Managing
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About Georgetown, KY

Discover exciting job opportunities in and around Georgetown, Kentucky! Nestled in the heart of the Bluegrass State, Georgetown offers a perfect blend of small-town charm and big-city amenities. With its close proximity to the bustling city of Lexington, known for its horse racing heritage and vibrant arts scene, job seekers in Georgetown can enjoy a rich cultural experience while exploring attractions like the Kentucky Horse Park, Red State BBQ, and the historic Ward Hall. Immerse yourself in the local art scene at the Georgetown/Scott County Museum, catch a show at the Georgetown College Maskrafters Theater, or take a stroll through Yuko-En on the Elkhorn—a serene Japanese friendship garden. Don't miss out on the chance to be part of this dynamic community and advance your career in a region that seamlessly combines Southern hospitality with modern opportunities. Explore our job listings today and unlock your potential in Georgetown, Kentucky!

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