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Business Analyst

Washington, DC 20005

Posted: 03/20/2024 Job Number: 21509654

Job Description


This is a Hybrid Role - need candidates near or around Wilmington, DE, Washington, DC or Philadelphia, PA
 
Job Description:
  • The IT Tech Ops Management organization supports Engineering, Mechanical, SFPA and the EAM / Reliability roadmap of technology projects over the next several years including ongoing support once new products are deployed, and support of existing products during the transition.
  • Resource will work closely with business partners to deliver Delay Inputter project and Position Management area.
  • Business Systems Analyst is responsible for the collection, analysis, and documentation of a client’s business requirements for several moderately complex business processes.
  • Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advises on options.
  • Works with business partners within one or more business units to align technology solutions with business strategies.
  • Demonstrates an in-depth knowledge of a business area in the context of the business client's unit to identify and communicate how IT solutions can assist.

Skills/Experience:
  • Assess client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advise on options.
  • Provide factual content to feasibility study for standard development projects and enhancements.
  • Develop, write, and communicate business requirements for the implementation of business solutions.
  • Procure technical assistance to help in problem resolution.
  • Assist in the development of user test cases and validate test results during user acceptance testing.
  • Assist in the development of user manuals and may assist in user training.
  • Investigate, resolve, and escalate problems.
  • Monitor and analyze metrics to ensure customer satisfaction.
  • Promote an understanding of IT roles, processes, and activities to the business units.
  • Support and participate in the formal reporting of project status.

Desired Skills:
  • SAP experience will be preferred
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