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Field Service Representative

New Berlin, WI 53151

Posted: 03/13/2024 Job Number: 21475684

Job Description

The Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Company medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in the Company's New Berlin service center but will involve local driving to and from Milwaukee-area medical facilities using company vehicles.

Day-to-day functions:
  • Prepare medical equipment and documentation for delivery
  • Load and unload medical equipment;process delivery and pick-up documentation as required
  • Drive 24 foot cargo van to make deliveries and pick-ups
  • Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
  • Clean and disinfect medical equipment to Company quality standards
  • Present highest level of customer etiquette in all patient/customer interactions

  • High school diploma or equivalent
  • MUST HAVE a clean driving record
  • Two(2) years' experience within service or operations field
  • Two(2) years' experience in front-line customer-service
  • Ability to enter information into work logs and existing computer systems
  • Ability to lift up to 30lbs and push/pulling up to 75 pounds
  • Ability to drive work truck
  • Ability to work with solvents and cleaners to disinfect products in a non-climate controlled warehouse environment
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