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Field Service Technician

Los Angeles, CA

Posted: 05/30/2024 Job Number: 22326467

Job Description

Job Description:

We are seeking a D1 Field Service Technician to cover the metro Los Angeles, CA area. This position involves assisting multiple customers within the region. The ideal candidate will have mechanical abilities and printer skills, with some PC skills as well. Preference will be given to candidates with experience in mechanical/printer skills. Wide Format printer skills/experience is a plus.

  • Active driver's license
  • Proof of Covid vaccination
  • Reliable transportation

  • Provide break-fix troubleshooting and repair services to customers
  • 40 hours per week, with on-call nights and weekends required
  • Ability to work overtime with prior manager approval
  • Excellent communication and customer service skills
  • Demonstrate leadership and creative thinking
  • Diagnose machine performance problems
  • Install, repair, and troubleshoot workstations, printers, scanners, routers, and switches
  • Install and repair servers
  • Troubleshoot and install in LAN-WAN environments
  • Provide desk-side technical support for hardware and software
  • Perform analysis to identify and eliminate potential problems
  • Maintain technical competence to support hardware and software
  • Install, move, add, and change hardware and peripherals per the Change Management Process
  • Take actions to mitigate or eliminate hardware/software problems
  • Handle general territory responsibilities
  • Perform preventative maintenance per OEM specifications


Required Skills:
  • A+ certification
  • Ability to travel overnight and be on call after hours
  • Standby and travel within a 150-mile radius
  • Mechanical abilities and printer skills
  • PC repair and software skills

  • High school, college, military, tech school, or IT courses

  • 2+ years
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