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Field Service Technician

Spring Hill, TN 37174

Posted: 03/22/2024 Job Number: 21539260

Job Description


Field Service Technician for an OEM of grinding and dispersion equipment division. Provide installation, start-up, troubleshooting, training, and maintenance support for the equipment we manufacture. This position will focus on one industry with multiple customer sites in the US and Canada.

  • Perform commissioning, start-ups, and training for new equipment at the customer's facility. This includes installation check, functional testing, operational check, and then machine maintenance and operation training.
  • Work primarily with the newest technologies in battery production equipment
  • Perform timely and accurate service in customer's plants, such as installation, commissioning and repair of fine grinding machines.
  • Troubleshoot and consult with our customers in the battery industry, mostly at their highly-automated production plants, for producing battery components for electric vehicles (EV)
  • Train customer's maintenance and operating personnel in the proper operating and maintenance procedures
  • Communicate with customers and inside technical specialists Document project progress and provide status updates as required.
  • Education and/or Experience Experience or equivalent training in a field of technology such as a mechanical, electrical, or similar field, or degree in engineering, related technical degree.
  • A minimum of 2 years'experience in machine maintenance required.
  • Previous field service experience preferred.
Language and Communication Skills:
  • Fluent in English
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write procedures, technical bulletins, flow charts and forms for proper documentation.
  • Ability to complete documentation on the status of tasks.
  • Ability to relay data, conclusions and facts to all pertinent parties in a clear concise way.
Mathematical Skills:
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. 
  • Ability to apply concepts such as fractions, percentages, ratios and proportions to a practical situation.
  • Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Other Skills and Abilities:
  • Ability to read blueprints, electrical schematics and flow charts and be familiar with the metric system
  • Ability to use hand tools.
  • Demonstrated mechanical and electrical aptitude.
  • PLC and VFD knowledge or ability to acquire this knowledge.
  • Computer knowledge of Microsoft Office products.

Other Qualifications:
  • Must be able to travel up to 80% including the following states;TN, OH, IN, PA & AZ domestic and possible international to Germany.
  • Must have and maintain a valid driver's license.
  • Must have or be able to acquire a passport
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