Imaging Engineer III
Chicago, IL 60657 US
The Imaging Engineer III installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex and intricate medical imaging equipment in a specialty area including, but not limited to, MRI, CT, Cath- Labs, Radiation Oncology, and all other areas of medical imaging modalities.
This position is required to be familiar with all classes of clinical equipment and may perform maintenance on equipment outside the specialty area. The Imaging Engineer III serves as an advisor to medical and clinical staff in the specification, acquisition, safe use, and proper operation of specialty equipment and to other client personnel on technical matters concerning specialty equipment.
The position ensures regulatory compliance, assists in inventory management, and contributes to department improvement and development by mentoring other associates.
The individual demonstrates adherence to the company's core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Technical Service –40%
- Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment
- Repair, install, and calibrate complex medical imaging equipment and systems
- Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
- Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
- Maintain Clinical Engineering expertise through ongoing training and education
- Lead Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise
Regulatory Compliance –25%
- Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
- Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliance and other applicable policies and procedures
- Responsible for ensuring all service and documentation is complete, timely, and accurate
- Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
Account Relationship Management –25%
- Build and maintain customer relationships
- Discuss equipment status and functionality with clinicians
- Adhere to the Mission, Vision, and Values of the organization(s) served
- Provide a positive representation of company's services by integrating the core values into job performance
Inventory –10 %
- Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
- Verify the completion of security analysis for new customer equipment
- Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
- Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
- Make recommendations regarding inventory
All other duties as assigned
Skills and Experience:
- Associates degree in a technical/electronics field or equivalent military training required
- Bachelor's degree in engineering technology preferred
- Minimum 5 years'experience in the repair, maintenance, troubleshooting, and installation of medical imaging equipment
- Competence and Confidence on X-Ray and Ultrasound
- Manufacturer/Model not as important as ability to work independently on these in terms of Preventative Maintenance & Repairs
- Experience with CT and/or MRI preferred
- Not necessarily expert level but knowledgeable enough to troubleshoot/first look
- Experience with Client Imaging Devices is a huge plus
- Ability to read and comprehend technical manuals
- Frequently required to reach, pull, and/or employ fine motor skills during the installation, servicing, and maintenance of medical equipment
- Frequently required to bend, crouch, kneel, climb, balance, or otherwise maneuver body while servicing and/or inspecting medical equipment
- Frequently required to operate tools/machinery that use hand and/or foot controls (e.G. Drills, saws, electronic test equipment, etc.) when servicing medical equipment
- Frequently required to lift, carry, or otherwise move up to 50 lbs while working with medical equipment
Education and Qualifications:
- Associates degree in a technical/electronics field or equivalent military experience or two years of equivalent experience.
- Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required.
- Knowledge of Microsoft Office (Excel) and networking applications required.
- Ability to integrate information from a variety of sources.
- Excellent interpersonal and customer service skills.