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Sr. Field Service Representative

Williston, VT 05495

Posted: 03/13/2024 Job Number: 21475811

Job Description

Sr Field Service Associate / Driver ($5k sign-on bonus)
Location: Williston, VT
Required Schedule: Mon-Fri: 9am-5: 30pm ... Plus rotating on-call every 3rd week.

What moves you?
  • Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!
  • Our client welcomes people from all backgrounds and walks of life,  are an Equal Opportunity Employer and their employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives.
  • They believe their people make all the difference in cultivating an inclusive, relatable culture that welcomes ideas, encourages innovation, and values belonging.

Our client's Total Rewards programs reflect who they are as an organization and the value they have in their people. Their programs support their dedication to open communication, ethical behavior and safety, and growth and development of their employees.

  • Total Cash –Competitive hourly rate plus $5, 000 sign-on bonus, OT, and variable compensation

  • Benefits –Competitive medical, vision, dental, etc. Insurance and award-winning 401k plan.

  • Paid Time Off –Vacation, 12 holidays (8 standard/4 floating), birthday and voluntary days off.

  • Paid Training and Development - Our client supports the development and growth of their employees through constant growth opportunities.


The Sr. Field Service Associate/Driver provides day-to-day oversight at our clients' Williston, VT service center and facilitates the delivery, pickup, maintenance, cleaning, and quality processing of the company's medical equipment.

The selected service professional will assist the Territory Service Manager (TSM) in the oversight of company employees –providing work assignments for daily activities and tracking service center metrics. 

Also involved in compliance-related activities such as self-inspections and infection control to conform to, support, and enforce all company policies and procedures.  

Other Day-to-Day Functions:
  • Facilitate Williston team's delivery and placement of critical care medical equipment in area hospitals.
  • Lead internal and external audits
  • Inventory of products and parts for the service center. Monthly asset inventories within the service center.
  • Drive a company fleet vehicle (box truck or van) to conduct field activities as needed.
  • Participate in on-call and holiday work requirements as needed
  • Assist in preparation and distribution of required reports.


Qualifications:
  • Bachelor's degree in Business Management (or related field) and/or 3+ years of senior-level customer service experience.
  • Demonstrated experience directly supervising the work of employees and managing change and multiple priorities.            
  • Elite customer service skills.
  • Must be able to complete and pass a DOT physical and ensure ongoing compliance to all DOT requirements while actively employed in this position.
  • Must travel as required to customer sites (overnight travel amount will vary depending on the territories to be covered).
  • Valid state driver's license.
  • Intermediate experience in Microsoft Office.
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About Williston, VT

Discover exciting job opportunities in the vibrant area of Williston, Vermont today! Surrounded by the stunning Green Mountains with picturesque landscapes and a thriving community, Williston offers a perfect blend of natural beauty and career growth. With close proximity to Burlington's renowned arts scene, including the Flynn Center for the Performing Arts and the vibrant Church Street Marketplace, there is no shortage of cultural experiences to enjoy. Indulge in the local cuisine, explore hiking trails at Mount Mansfield State Forest, or catch a Lake Monsters game at Centennial Field. Embrace the charm of this unique region and unlock your potential in Williston! Explore our job listings now.

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