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United Airlines FTE- Chicago, IL (ORD)

IL, IL 60666

Posted: 02/09/2024 Job Number: 21311648

Job Description


Job Description:


United Dedicated Break Fix at ORD Airport in Chicago, IL working Friday- Tuesday, 10am- 7pm, Off Wednesday & Thursday.

Special Requirements (Security Clearance): TSA // Essential Position Requirements: Airport
The Technician/Customer Service Engineer will provide break-fix troubleshooting and repair services to our customers.


General responsibilities:

  • 40-hrs/week (on-call nights/weekends required).
  • Must be able to work overtime when required (limited OT with Manager approval beforehand).
  • Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
  • Must have valid driver's license and reliable transportation.
  • Provide quality customer and relations through use of customer management skills and other D1Employees.
  • Diagnose machine performance problem.
  • Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
  • Installing and repairing Servers
  • Troubleshoot and installing in LAN-WAN environments
  • Provide some desk side technical support for hardware and software
  • Perform analysis to effectively identify potential problems to eliminate problems in the future
  • Maintain requisite technical competence to support the hardware and software
  • Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
  • Taking appropriate actions to mitigate or eliminate hardware/software problems
  • Perform applicable preventative maintenance, per OEM specifications



Skills/Experience:


Required Skills:

  • A+, Vehicle
  • Standby and travel (if needed).
  • Candidates must be fully vaccinated (Covid).
  • Tech must have valid driver's license and reliable transportation.

Required Education:

  • High school/College/Military/Tech School/IT course.

Required Years of Experience:

  • 2 years technician



Required Skills:




Desired Skills:




Degree Requirement:




Certification Requirements:


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